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2561What do Synchronization Log error messages mean in Outlook?
Sometimes you may receive an email, apparently from yourself, with the Subject line "Synchronization Log:" and the content may look something like this:
| 15:46:16 Synchronizer Version 14.0.6131 15:46:16 Synchronizing Mailbox 'Ann Other' 15:46:16 Synchronizing local changes in folder 'Deleted Items' 15:46:16 Uploading to server 'ex-cas1.ad.susx.ac.uk' 15:46:16 Synchronization of some deletions failed. 15:46:16 [0-130] 15:46:16 1 item(s) deleted in online folder 15:46:16 Done |
Your name (or the name of the mailbox) would be shown where we have used 'Ann Other' as an example here. The time shown on the left of the lines in the message indicate the time the sychronizer log entry was made, and will probably match the time the message was sent to you.
This is probably happening if you're using Outlook in Cached Exchange Mode and there is a problem with the caching file on your computer. You may also receive apparently false 'mailbox full' warnings.
The simplest solution is to switch off Cached Exchange Mode. To do this, follow the instructions in FAQ 2348.
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